Evaluation of the South Tyneside Pledge – Privacy Information Notice

Ortus Economic Research is a UK company providing economic analysis, research and evaluation services. Our company number is 10636036. Our registered address is: 10 Heathfield Place, Newcastle upon Tyne, NE3 5QT

Evaluation of the South Tyneside Pledge

Thank you for agreeing to take part in this research.

This page contains information relevant to this research project that has to be made available to you in order to comply with data protection legislation (Privacy Information Notice).

About this research

Ortus Economic Research has been appointed by South Tyneside Council to undertake an independent evaluation of the South Tyneside Pledge.

The evaluation will provide important feedback to the Council regarding the impact and value of the Pledge and how it might be developed and improved in the future. The evaluation is being managed by Newcastle-based Ortus Economic Research.

The Pledge was implemented in the post-pandemic era and is designed to create opportunity, increase local economic value, strengthen communities and break down barriers in South Tyneside. It has been running for approximately 4 years.

The survey will help us understand what is working, what we can build upon, and how best to communicate the value of the Pledge to internal and external stakeholders. It is not designed as an audit of member activity. We are simply interested in gathering valuable feedback to help us look at the impact of the scheme and how to improve it where necessary.

The data controller for this research project is South Tyneside Council – see Contact below. The data controller ‘determines the purposes and means of processing personal data’. The legal basis for this research is ‘public task’ – the processing is necessary for South Tyneside Council to perform a task in the public interest or for its official functions, and the task or function has a clear basis in law.

Taking part in this research is voluntary and you have the right to withdraw from the research at any time – see Your rights below.

How your data will be used

If you have asked to be guided through the questionnaire by an interviewer, your name and contact details will be used to organise a suitable appointment, but will not be part of your survey responses.

Your survey response will be seen only by Ortus Economic Research, and it will be anonymised. When your survey response is reproduced by the survey platform it is anonymised so no-one can identify you as the participant supply specific responses and opinions.

The only exception to this is where you have volunteered to identify yourself. The survey seeks volunteers for short follow-up discussions and asks anyone wishing to volunteer to provide a name and email address for follow-up contact. Otherwise, your response is anonymous.

The research is confidential. South Tyneside Council will only receive aggregated data (which means your data will be mixed in with the views of many other individuals) and research reports will only contain anonymous data (which means you will not be named, nor identifiable from any of your answers). The only exception will be where case studies are presented and the organisation that is subject of the case study has given express permission for their organisation to be named (which will be optional).

How we keep your information safe

Ortus Economic Research uses a wide range of technology to ensure that any personal data we hold is processed, stored and transferred in a secure way. This includes encryption, password protection and limiting access to personal data to key staff only. We regularly review our processes, hardware, software and policies to ensure we maintain personal data securely.

Your data will not be transferred to a country outside the EU.

Your rights

Under the General Data Protection Regulation (GDPR), individuals have rights over their personal data and Data Controllers have a responsibility to fulfil these rights. Your rights include:

  • Withdrawal of consent – you have a right to withdraw from the research at any time. Any personal data will then be deleted from any research study or database in which you are identifiable.
  • Access to personal data – a right to access personal data that is held by Ortus Economic Research.
  • Amendment to personal data – a right to have any personal data held about you amended.
  • Erase personal data (‘right to be forgotten’) – a right to have personal data erased.
  • Object to processing – a right to object to processing in certain circumstances
  • Restrict processing – a right to restrict the processing of personal data in certain circumstances. This means that an individual can limit the ways that an organisation uses their data. It is different to requesting the erasure of personal data.

You have the right to make a complaint to the Information Commissioners Office (ICO) if you are unhappy with the way Ortus Economic Research processes your personal data. The ICO can be contacted at ico.org.uk or by calling 0303 123 1113.

Contact

If you have further questions about this research project, you can call Ortus Economic Research on 07966 582133

If you wish to contact Generator about the purpose of the evaluation or the use of the evidence or data that it generates, please contact Barbara Tennet at barbara.tennet1@southtyneside.gov.uk.

To fulfil your rights under GDPR (including to make a Subject Access Request) please contact Ortus Economic Research by email (andrew.graves@ortuser.co.uk) or by phone (07966 582133) or by post to Data Protection Officer, 10 Heathfield Place, Newcastle upon Tyne, NE3 5QT. We will respond to your request within legal time limits and in line with current data protection legislation. Normally, we will not charge for the fulfilment of your rights and would only do so when legally entitled to.

Further information on Privacy

Ortus Economic Research’s Privacy Policy can be found at http://www.ortuser.co.uk/about-ortus/privacy

See the Information Commissioners Office (ICO) website for information on data protection and privacy: https://ico.org.uk/for-the-public/